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Home » Crunchyroll’s Tone Deaf Message to Unsubscribers Goes Viral
Crunchyroll faces backlash over union dub conflicts

Crunchyroll’s Tone Deaf Message to Unsubscribers Goes Viral

By Lourdes FaustoSeptember 22, 2022

Barely a week since Crunchyroll was rocked by controversy for recasting voice actors over contract disputes, the popular streaming platform has yet again found itself under fire. This time, subscribers can’t help but react to the streaming site’s message to users when trying to cancel their subscriptions.

In a Tweet posted Wednesday, Korean voice actor June Yoon shared a screenshot of Crunchyroll’s subscription cancellation page. The page reads, “Your action will hurt the anime studios” followed by a cancellation button below. The line “Support the Industry” is also seen in bold letters.

This is the message right above the cancel button:

"Your action will hurt the anime studios."

I have nothing but the highest level of respect, admiration, and love for the folks in various anime studios. To put this language here in this context is pretty crummy, Crunchyroll. pic.twitter.com/E2uur9xkyX

— June Yoon • 윤준 🇺🇦 (@JuneYoon_) September 21, 2022

Yoon calls the message “pretty crummy,” adding that he will return as a subscriber when Crunchyroll complies with voice actor Kyle McCarley’s request. Earlier this week, McCarley, the English voice actor of the lead character Mob in Mob Psycho 100 revealed he will not be joining the third season of the anime due to Crunchyroll’s refusal to talk to him and other SAG-AFTRA representatives to negotiate possible future union contracts.

As of Friday, Sept 23, the tweet of June Yoon already garnered 17,000 likes and over 3,000 retweets.

The call for support from Crunchyroll’s site also didn’t go down well with other Twitter users. @marinmmillerVO commented that if the site really cared about anime, it wouldn’t have done the things it did, such as monopolizing the industry and favoring other businesses which he described to be “anti-union.”

If Crunchyroll cared about anime they wouldn't monopolize the industry and shut out boutique dubbing studios in favor of their anti-union megaplex. https://t.co/GecMIJ6PLX

— ♨ Marin M. Miller ♨ (@marinmmillerVO) September 21, 2022

Another user, @PurpleGeth, claimed that the pay for animators haven’t increased since Crunchyroll entered the industry.

This tweet is worded too politely. Animator wages have not increased since Crunchyroll entered the industry, in fact, they have only contributed to the absurd demand for creating more titles while offering zero solutions to the lack of staff to make said titles. Fuck Crunchyroll. https://t.co/HwZ3lUWWSy

— Geth (@PurpleGeth) September 21, 2022

The backlash serves as an addition to the series of controversies involving Crunchyroll.

Earlier this month, some users of the site complained they’re being charged for monthly Crunchyroll subscription fees even after deleting their accounts.

Read More: Crunchyroll Fall 2022 Anime Schedule Confirmed

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Lourdes Fausto

A big fan of shonen and seinen series.

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